Legal

Privacy Policy

Last updated: 15 October 2026

1. Data controller

Futurlum. For questions about personal data, email futurlum2025@gmail.com or call +34 643 189 668.

2. Personal data we collect

Forms collect the fields you complete: name, telephone, email where requested, municipality, service, installation details and message. The language and source page are also sent to provide context for your enquiry. Avoid including identity documents or sensitive data. If you choose WhatsApp or email, the contact details and content you send through that channel will be processed.

3. Purpose of the treatment

Your personal data will be processed for the following purposes:

  • Respond to and manage your requests for information and budget.
  • Provide installation, maintenance and repair services for solar energy systems and electric vehicle chargers.
  • Send communications related to the contracted services.
  • Comply with applicable legal and tax obligations.

4. Legal basis for processing

The legal basis for the processing of your data depends on the purpose:

  • Contract execution: The processing is necessary for the provision of the requested or contracted services (art. 6.1.b RGPD).
  • Legal obligation: Compliance with tax and legal obligations derived from the commercial relationship (art. 6.1.c RGPD).

5. Data retention period

We retain enquiries for the time needed to respond and manage any resulting relationship. Data relating to contracted services is retained for the periods required by applicable legal obligations. You can request information about your data or its deletion using the email above.

6. Data recipients

The site is hosted on Netlify. When you submit a form, its fields are sent to Formspree to process the enquiry. Web fonts load from Google Fonts, requiring your browser to connect to Google. WhatsApp and email links open the service you choose; they do not send the form to WhatsApp. These providers may process technical or contact data depending on the service used.

7. International transfers

Some providers operate in different countries and may process data outside the European Economic Area. Their privacy terms explain the processing and applicable mechanisms. You can read the policies of the services used:

8. User rights

You have the right to exercise the following rights in relation to your personal data:

  • Access right: Know what personal data of yours we are processing.
  • Right of rectification: Request the correction of inaccurate or incomplete data.
  • Right of deletion: Request the deletion of your data when it is no longer necessary for the purpose for which it was collected.
  • Right of opposition: Object to the processing of your data in certain circumstances.
  • Right of limitation: Request the limitation of the processing of your data in the legally provided cases.
  • Right to portability: Receive your data in a structured, commonly used and mechanically readable format, and transmit it to another person in charge.
  • Right to withdraw consent: Withdraw the consent given at any time, without affecting the legality of the prior treatment.

To exercise any of these rights, you can contact us through:

To exercise your rights, email futurlum2025@gmail.com. If we need to verify your identity, we will request only the information needed to handle your request.

9. Right to complain to the AEPD

Agencia Española de Protección de Datos (AEPD)

10. Data security

We apply appropriate technical and organizational measures to guarantee the security of your personal data and prevent its alteration, loss, unauthorized processing or access, taking into account the state of technology, the nature of the data and the risks to which they are exposed.

11. Modifications to this policy

We reserve the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments, as well as changes in our services. We recommend that you review this page periodically. Any changes will be effective upon publication on the website.

12. Optional analytics

With your consent we use Google Analytics 4 to understand visits and actions. Consent is the basis for this processing and can be withdrawn through “Cookie preferences”. Contact fields and messages are not sent to Analytics. When you request information, forms may include limited source labels, the landing page and language to put the enquiry in context; they are not used to send advertising. With consent, source information is retained for the tab session. Cookie lifetimes are described in the cookie policy.

Google Analytics